TROLANVETHIX Refund Terms

These refund terms ("Refund Terms") apply to purchases made through the TROLANVETHIX website. By purchasing any product from TROLANVETHIX, you agree to these Refund Terms.

1. Eligibility for Refunds

Products purchased directly from TROLANVETHIX are eligible for a refund under the following conditions:

• The refund request is made within 30 days of the purchase date.
• The product is returned in its original condition and packaging.
• A valid proof of purchase from TROLANVETHIX is provided.

2. Non-Refundable Items

Refunds are not available for:

• Digital products once they have been downloaded or accessed.
• Custom orders or personalized items.
• Items marked as final sale.

3. Refund Process

To request a refund, please contact the TROLANVETHIX customer service team at [email protected] with your order details and the reason for the refund. We will provide instructions for returning the product.

Once we receive the returned product and verify its condition, we will process the refund to the original payment method within 7-10 business days.

4. Shipping Costs

Shipping costs for the return of the product are the responsibility of the customer unless the return is due to a TROLANVETHIX error.

5. Changes to This Policy

TROLANVETHIX reserves the right to modify these Refund Terms at any time. Changes will be effective immediately upon posting to our website.

If you have any questions regarding our refund terms, please contact our support team for assistance.